F2F: Customer Service Training for Support Personnel
3.00 Points
Wed, Oct 23, 2024 - Wed, Oct 23, 2024
Instructional Service Center (ISC)
125
CANCELLED
Details
Course No.
#121982
Category
District: Professional Learning (9431)
Classroom Hours
3.00
Non-Classroom
Hours
0
Component Numbers
8.506.003 Public Service - Interpersonal Skills
Course Description URL
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Already Started
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Registration Deadline
Mon, Oct 21, 2024
Course Description More Details
This course is for support personnel only. If you are taking this course during your regular workday, you must have permission of your supervisor/administrator. If you are scheduled to work during this course, there is no stipend. Evening/Saturday/Summer in-person class participants will receive a stipend of $9/hour for attending. Please note: The stipend will only be paid the first time you attend a course.
This course focuses on effective methods for working with our customers (students, parents, community members).
Schedule
START DATE |
START TIME |
End TIME |
|---|---|---|
10-23-2024 |
05:30PM |
08:30PM |
Additional Information
| Substitute Provided | No |
| Stipend Provided (Charter teachers) | No |
| Stipend Provided (HCPS teachers) | Yes |
| Stipend Provided (Private teachers) | No |
| Does this training contribute to a teacher's meeting the criteria for Highly Qualified status? | Yes |
| Evaluation Method - Students | Z-None (No measurable impact on students) |
| Evaluation Method - Staff | D-Other changes in practices |
| Delivery Methods | A-Workshop (knowledge transmission / training focus) |
| Follow-Up Methods | S-Electronic, Non-Interactive |